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Terms of Service

Last updated: 17 September 2026

1. Accepting these terms

By creating an account or using Focus Flow ("the service"), you agree to these terms. If you don't agree, please don't use the service. Focus Flow is operated by Focus Flow. Questions? support@gofocusflow.life

2. Your account

  • You must be at least 16 years old to use the service.
  • Keep your login credentials secure — you're responsible for activity under your account.
  • Give accurate information (including a valid email) and keep it up to date.
  • You may stop using the service and delete your account at any time.

3. Using the service

  • Don't misuse the service: no attempts to break in, disrupt it, access other users' data, or probe for vulnerabilities.
  • Don't use the service to store unlawful content or to infringe others' rights.
  • We may suspend accounts that breach these terms or put the service or other users at risk.

4. Your content

You own the goals, milestones, projects, tasks, events, notes, voice transcripts and calendar data you create with Focus Flow. We treat it as yours and claim no ownership.

You give us a limited licence to store, process and display your content solely to run the service — for example, planning your day, syncing with your connected calendars, and turning voice input into tasks. When you delete content or your account, that licence ends.

5. Subscriptions and billing

  • Some features require a paid subscription, described on the pricing screen in the app.
  • Paid plans renew automatically until cancelled. You can cancel any time; cancellation takes effect at the end of the current billing period.
  • Payments are handled by our payment provider under its terms. Refunds follow the payment provider's policies and applicable law.
  • If we change prices, we'll give reasonable advance notice before your next renewal.

6. Google Calendar integration

  • When you connect Google Calendar, you authorise Focus Flow to read events in your chosen calendars and sync window, and to create and update Focus Flow entries in Google.
  • Focus Flow only ever changes calendar entries it created itself — your other Google events are never modified.
  • You can disconnect Google Calendar at any time from the Integrations screen; syncing stops immediately.
  • Your use of Google Calendar remains subject to Google's terms.

7. AI features

Features like planning, clarification and voice capture use AI models. They are designed to assist, not to replace your judgement — review what they produce. AI output may be imperfect, and you're responsible for the work you commit to.

8. Availability and changes

  • We work to keep the service available and reliable, but we don't guarantee uninterrupted or error-free operation.
  • We may add, change or remove features. If we make a significant change that affects you, we'll tell you.

9. Disclaimers and limitation of liability

The service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including fitness for a particular purpose.

To the maximum extent permitted by law, Focus Flow is not liable for indirect, incidental, special or consequential damages, or for lost data, lost profits or lost time, arising from your use of the service. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.

Nothing in these terms limits rights you have under consumer protection laws that cannot be excluded.

10. Ending these terms

You can end your agreement with us at any time by deleting your account. We may suspend or terminate your account for material breach of these terms, or if we discontinue the service — in that case we'll give you reasonable notice and a chance to export your data.

11. Governing law

These terms are governed by the laws of Victoria, Australia, and the courts of Victoria have exclusive jurisdiction over any dispute, without affecting your mandatory consumer rights in your country of residence.

12. Changes to these terms

We may update these terms. When we do, we'll update this page and the "last updated" date; significant changes will be announced in the app. Continuing to use the service after a change takes effect means you accept the updated terms.

13. Contact